Who we are

Our website address is: https://channelmteto.co.za.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you opt to contact us using the Contact Form on this website, we will store the information you supplied in the form (i.e. Your Name, Surname, Email Address and Message) for a period of 30 days. 

We will only use this information to reply to your message and to execute your request.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

For more information on cookies, please read our Cookie Policy.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This website makes use of Google Analytics. Google Analytics a free web analytics service provided by Google that tracks and reports on all traffic that passes through our website. This enables us to improve the functionality of our site. 

To provide website visitors the ability to prevent their data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js). You can download the add-on at https://tools.google.com/dlpage/gaoptout/.

To find out more about how Google uses information from sites, visit https://policies.google.com/technologies/partner-sites.

Who we share your data with

Channel Mteto does not provide your personal information with third-parties, unless it is necessary to do so in the completion of a project. In such instances, we may provide your contact details to sub-contractors we use from time to time to communicate with you with regard to the project. Our sub-contractors are under clear instructions to only use such information for the purposes of the project that they are working on and for no other reason.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Information you supply with us through our Contact Form is retained for 30 days, after which it is deleted from our website records. We may keep your contact details indefinitely for the purposes of Client Relationship Management.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you have any questions or concerns related to this Privacy Policy, please send us an email to

Additional information

How we protect your data

Channel Mteto makes every reasonable attempt to keep your information safe. We make use of security plugins, as well as SSL certification to protect your data. Please note, however, that no system is entirely safe and it is important that you take reasonable care when submitting or supplying data to any website. 

If you have any reservations about submitting data electronically, please rather contact us directly via phone.

What data breach procedures we have in place

In the event that we become aware of a data breach, we will attempt to notify you as soon as possible.